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InstanteStore Free Live Chat Software: How Do I Use This?  FAQ

Question
OK, I've downloaded and signed up for the InstanteStore free live chat software. Now how do I go about taking customer questions?

Answer
First off, double-click the InstanteStore Live Chat icon at the desktop, or click on 'InstanteStore Live Chat -> InstanteStore Live Chat' from the Programs folder to launch the live chat application.

Once you're online, customers will be able to request live chat sessions with you or your operators by just clicking on the live chat icon at your site. Customers will chat with you via whichever browser they're using.

When you want to go offline, just click the Logout link to log out of your live chat account and go offline. When all of your operators are offline, the live chat icon at your site will change accordingly to reflect this. When you want to go online again, just launch the InstanteStore live chat application and log in using your account username and password.

Tags live chat software, free live chat, free live chat software, live chat support software
Category : Live Chat
Author : terryo (Terry Ong)
Date : 08-02-2010 04:05AM

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